We hope that you will love your purchase from our store but if for any reason your order is not up to scratch, then please return this to us within 21 days of the purchase by following our returns procedure, whilst providing the items are in an unused condition and sent with original packaging. To return your item…
All returns can be sent to…
32 North Street
After we have received your item, in an unused and a suitable condition, we will refund you for the original paid cost of the product (not inclusive of original postage costs).
Please allow up to 10 working days for us to receive your return and communicate receipt of the goods.
With the exception of faulty goods, Craftmongers is not responsible for the cost of returning products. We always advise that you obtain a proof of postage when returning an item.